Nursing homes are among the most regulated industries. Rhode Island is known for its progressive pursuit of continuous quality improvement and a low rate of federal and state deficiencies. I believe this is the result of collaboration of dedicated health professionals like that of Pamela Bibeault and her team at Triad Health Care, LLC. Due to their skilled and knowledgeable insight into the complexities of nursing care, team leadership and quality improvement, our home, Heritage Hills Nursing and Rehabilitation Center, has increasingly improved quality outcomes, CMS designated Stars, and a deficiency-free State, Federal and Environmental Survey this year. Pam and her team have become part of the fabric of our Heritage family.